York pioneers ‘digital doctors’ practice
UK’s first digital GP practice opens in Clifton Moor, York, offering same-day doctor’s appointments and walk-in access for a range of medical treatments
October 21, 2018, York, UK. Press Dispensary. Concern about GP appointment waiting times is the inspiration for a new medical practice that has just opened its doors in Clifton Moor, offering same-day GP appointments now, and walk-in access from November, to the residents of York and those from Leeds, Harrogate, Humberside and elsewhere who work in the city. Doc-OneStop is the UK’s first CQC registered digital medical practice of its type and is paving the way with its answer to the problems of traditional practices.
Convenience, ease of access and affordability are the priorities for Doc-OneStop, with walk-in services and evening appointments available until 8pm, seven days a week. To celebrate its opening, Doc-OneStop is offering GP consultations free of charge for the remainder of October. To qualify, patients simply need to like and share the practice’s Facebook page, @DocOneStop.
What sets Doc-OneStop apart – and enables it to offer same-day and walk-in GP access – is that consultations with the GP take place digitally, via an online video link, with a trained clinical assistant in the room using specially developed technology and software to provide the consulting doctor with the same level of hands-on information as would be available at a traditional face-to-face appointment. The doctor can look inside a patient’s ears, nose and throat, listen to their heartbeat or lung sounds, check their blood pressure and considerably more. As well as allowing the GP to help many more patients, the service provides better-informed diagnosis, with more appropriate and effective treatments to be prescribed, than can be the case with online-only or phone consultations.
Doc-OneStop, which will be rolled out from December in pharmacists regionally and then nationwide, is the brainchild of pharmacist Nick Goldstein and GP Dr Alex Man, who will initially be the consulting GP. Nick Goldstein said:
“Gone is the need to wait an average 14 days to see an NHS GP. And gone is the routine of consulting a GP privately via an app, followed by the search for a pharmacy that will accept the GP’s prescription.
“The whole process should take less than 30 minutes from walking in to getting treatment, then all prescriptions are dispensed on the premises, often at a cost significantly lower than the NHS prescription charge! Doc-OneStop affords patients the time-saving convenience of truly One-Stop healthcare.”
Doc-OneStop offers four main service areas:
DocNow! enables patients to book a same day doctor’s appointment.
From the start of November, Test n’ Treat! will provide walk-in access to appropriate treatments for a range of common medical conditions. A quick test to determine exactly what is happening allows Doc-OneStop staff, under the supervision of a qualified professional, to provide evidence-based prompt, safe and effective treatments targeted to the condition.
From 19 November, the Travel Safe service will provide vaccination and anti-malarial protection for travel to anywhere in the world.
From December, Protect n’ Prevent will be an appointment-only service offering a comprehensive range of travel health and general vaccination requirements. Whether off to university or a requirement of work, Protect n’ Prevent will help keep patients safe.
To accommodate the needs of working people, walk-in opening times are 12:00 - 20:00, 7 days a week from the clinic in Clifton Moor, or 18:00 – 20:00 for appointment services. These hours will quickly extend once consultations are offered from within NHS pharmacies.
Doc-OneStop offers its appointment and walk-in services at Office 2, DSP House, Unit 1, 2 Kettlestring Drive, Clifton Moor, York, YO30 4XF, just opposite Gear4Music and behind DSP Architects. There is free parking for patients. There will also be free parking close to most of the currently planned pharmacy locations.
For more information or to book a first appointment, patients should head to www.doc-onestop.co.uk or call 0330 838 9880.
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Notes for editors
Nicholas Goldstein, director
Tel: 01904 393933 / 07972 884264
Facebook: @DocOneStop http://bit.ly/Doc-OneStop-launch
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With our technology assisted by Nela, one of our clinical technicians, Dr Alex is able to hear lung sounds or heartbeats over the internet. The same technology enables ECG etc.
Stylised stethoscope with wifi to symbolise the internet